Legal and disclosures

The things we put in writing.

Plain language wherever plain language works. Effective August 2026.

We do not give medical advice. Ever.

Root & Rise is a marketing and technology company. We are not doctors, we are not a healthcare provider, and nothing we publish is medical advice, diagnosis, or treatment.

That applies to this website, to every piece of content we produce for a practitioner, and to every automated system we build, including Sage. Our systems answer questions about a practice: hours, services, location, booking, what to expect at a first visit. They do not answer clinical questions, and they are built to hand those to the practice rather than attempt them.

Educational content we write for a client is published in that practitioner's voice, reviewed by that practitioner, and issued under their own professional judgment and their own license. The clinical responsibility is theirs, and we will not write anything that asks a reader to substitute what they read online for care from a qualified provider.

If you have a health concern, speak to a qualified healthcare provider. Never disregard professional medical advice, or delay seeking it, because of something you read on this site or on any site we build.

Statements about dietary supplements have not been evaluated by the Food and Drug Administration. Supplement products are not intended to diagnose, treat, cure, or prevent any disease.

Results we show

The figures on this site are real, measured results for a specific practice over a specific period, and each one is labelled with the period it covers. They are examples, not projections.

They are not a guarantee. What a marketing engagement produces depends on the practice, the market it sits in, the offer, the competition, the platforms and their rules on the day, and how much the practitioner participates. Any practitioner promising you otherwise, in our field or theirs, is selling you something.

We do not publish a client's numbers without their agreement, and we do not present another agency's work as our own.

Privacy

This is a static website. It has no accounts, no forms, and no login. We set no cookies, and we run no analytics, tracking pixels, or advertising tags on it. We are not building a profile of you as you read.

The contact page opens your own email program. If you write to us, we receive your email address and whatever you chose to tell us, and we use it to reply and to have the conversation you started. We do not sell it, rent it, or add you to a marketing list you did not ask to join.

Two third parties see a request when you load a page, and it is fair for you to know it. The site is hosted by Vercel, which keeps ordinary server logs including IP addresses. Typefaces are served by Google Fonts, so your browser requests those files from Google. Neither is something we use to identify you.

This policy covers rootandrise.agency. Software we build and operate for a client is a separate matter, governed by that client's own privacy policy and by our agreement with them.Root & Rise does not ask clients for patient health information, and does not want it.

To ask what we hold about you, or to have it deleted, emailhello@rootandrise.agency. It is a short list and we will tell you honestly what is on it.

Terms of service

These terms cover your use of this website. Client work is governed by the separate written agreement signed for that engagement, and where the two ever disagree, the signed agreement wins.

This site is information, not an offer. Prices shown describe how we normally structure our work. Scope varies, and nothing becomes binding on either of us until there is a signed agreement naming the actual figures.

Who owns what. The content we produce for a client, the finished posts, video, copy, and creative, belongs to that client once they have paid for it. The systems, tooling, prompts, models, workflows, and methods we use to produce it remain ours, including any improvement we make to them along the way. Everything on this website, including its text, design, and the Root & Rise name and mark, belongs to us.

Platforms we do not control. Our work runs on Meta, Google, TikTok, and similar services. They set their own rules, change them without notice, and can restrict, suspend, or remove an account for reasons they do not always explain. We work to keep client accounts in good standing, and we cannot guarantee the behaviour of a company we do not own.

Limitation of liability. To the fullest extent permitted by law, our total liability arising from our work is limited to the fees paid to us for that work in the three months before the claim, and we are not liable for lost profits, lost revenue, lost data, or indirect or consequential loss. Nothing here limits liability that cannot lawfully be limited.

Governing law. These terms are governed by the laws of the State of Louisiana.

Changes. We may update this page. The effective date at the top changes when we do, and material changes affecting an active client are told to that client directly rather than left here to be discovered.

Questions about any of the above go tohello@rootandrise.agency. A person reads it.